Returns & Refunds

Returns and refunds

If an item arrives damaged, incorrect or not as described, contact our customer support team at store827268@gmail.com with your order number and details of the issue. Please keep the original packaging and any relevant photographs.

Return eligibility, procedures, any applicable return shipping costs and timelines depend on the order and applicable consumer protection law. Contact us before sending an item back so we can review your request and provide instructions.

Refunds, if approved, are processed to the original payment method, subject to payment provider processing times.

Draft store policy: the merchant must specify the return window and exclusions before launch. Nothing here limits statutory consumer rights.